A2: Although it is generally believed that the explanatory nature of the model helps to improve user trust, the experimental results show that this enhancement is not significant and not as effective as feedback. In specific cases, such as areas of low expertise, some form of interpretation may result in only a modest increase in appropriate trust.
A1: According to research, feedback (e.g. result output) is a key factor influencing user trust. It is the most significant and reliable way to increase user trust in AI behavior.